Getting Started with LooperChat

Get your AI chatbot live in 3 steps: sign up, add your content, and install the widget.

Step 1: Create Your Account

1. Visit looperchat.com and click Sign Up
2. Enter your email and create a password
3. Verify your email by clicking the link in the confirmation email

A project and organization are automatically created for you — no extra setup needed.

Step 2: Add Your Content

The AI needs your website content to answer visitor questions accurately.

Add Website URLs

1. Go to Data Sources > URL in the sidebar
2. Click New URL
3. Enter one or more URLs (one per line) for the AI to learn from
4. Click Add URLs

The AI will crawl these pages and use the content to answer questions.

Add FAQs (Optional)

1. Go to Data Sources > FAQ
2. Click Add FAQ
3. Enter common questions and answers

Customize the AI Prompt (Optional)

1. Go to Data Sources > System Prompts
2. A default AI agent prompt is pre-filled
3. Edit it to match your brand voice and guidelines

Step 3: Install the Widget

For Regular Websites

1. Go to Settings > Install in your project
2. Copy the code snippet
3. Paste it before the closing </body> tag on your website

<script id="looperchat-tag" src="https://tag.looperchat.com/chat/tag.js" data-license="YOUR_PROJECT_ID" defer async></script>

For Shopify Stores

The widget is installed automatically when you connect via the Shopify app. No code needed.

Test Before Going Live

Before installing on your live site, test the AI:

1. Click Preview in the sidebar
2. The chat widget loads in embed mode — try asking questions
3. Click Reset to start a fresh conversation
4. Adjust your data sources or prompt if the answers need improvement

Customize Your Widget

Go to Settings > General to configure:

• Widget Name — identifies the project in your dashboard
• Main Color — matches your brand
• Agent Avatar — choose from presets or use a custom image URL
• Welcome Message — the greeting visitors see
• Display Mode — float (corner button), embed (inline), or hidden (temporarily disable)
• Chat Language — auto-detect or set manually

Invite Your Team

1. Go to Organization in the sidebar
2. Select your organization > Users & permissions
3. Click Invite Member and enter their email

Next Steps

• Monitor conversations — check the Chat page for live and past conversations
• Review analytics — see chat volume and engagement trends
• Set up notifications — configure email alerts in project settings
• Upgrade your plan — visit Usage to see your message count and upgrade options

For Shopify stores, the AI can automatically search your products and answer policy questions — no additional setup required.